Exploring North Carolina?s Premier Hospitals
Whether they are ranked globally or nationally, these hospitals stand out for their exceptional patient care and medical research. They also exemplify excellence in education and community health initiatives.
FirstHealth of the Carolinas, a four-hospital system headquartered in Pinehurst, N.C., has expanded its partnership with healthcare group purchasing organization Premier to leverage the company’s healthcare-focused enterprise resource planning (ERP) assets, including QUEST.
1. Patient Experience
Whether in the urban centers of Charlotte and Raleigh or coastal regions across the state, North Carolina hospitals uplift families and communities by providing advanced, equitable, compassionate care. They advance research and innovation, prioritize community health initiatives, and provide education and training.
When hospitals implement policies to benefit patients, it demonstrates a level of commitment and care that attracts the best healthcare employees. Hospitals that train staff in new technologies and skills set an example of dedication to patient safety. And when hospitals make a commitment to advancing the healthcare industry, it inspires the next generation of doctors and nurses.
Premier is a healthcare improvement company that leads an alliance of approximately 3,600 U.S. Through data and analytics, collaboratives, supply chain solutions, and advisory services, Premier enables better care at a lower cost. This release contains forward-looking statements. These statements include, but are not limited to, expectations for future revenue, margins and profit; plans to launch new products; and other statements that are not purely historical or current facts. These forward-looking statements are based on Premier’s beliefs and assumptions as of the date of this press release.
2. Patient Safety
North Carolina hospitals provide state-of-the-art medical care and cutting-edge research. They also set the bar for safety practices and customer service. Hospitals that are rated highly for patient safety tend to have strict protocols in place, and staff members are trained to follow best practices and procedures to minimize risks for their patients.
Duke University Hospital was named one of the safest in the nation in a report issued this spring by The Leapfrog Group, a non-profit organization that grades hospitals on their safety.
Premier, a healthcare improvement company that represents an alliance of more than 2,900 U.S. hospitals and 100,000 other providers, is committed to transforming American healthcare. Premier is headquartered in Charlotte, N.C., and is a Malcolm Baldrige National Quality Award recipient.
3. Employee Satisfaction
In a service industry, the happiness of employees is important for fostering good customer service. Hospitals that provide a comfortable work environment for their staff show their commitment to delivering top-notch care to patients. This includes providing advanced equipment, training opportunities, new technology and other tools to make the job more efficient.
These policies also benefit patients by providing a higher level of care. For example, hospitals that use standardized procedures ensure patients receive consistent treatment. They also promote safety and implement ethical practices to protect patient confidentiality. These measures also help to reduce the spread of germs and ensure patient safety.
Many hospitals in North Carolina offer competitive salaries, paid time off, employee discounts, financial assistance for home buying or tuition programs and wellness benefits.
Premier is a healthcare improvement company that unites an alliance of more than 4,400 U.S. Through data and analytics, collaboratives, supply chain solutions and performance services, Premier helps members deliver better care and outcomes at a lower cost.
4. Employee Engagement
In addition to advancing medical science and improving treatment outcomes, these hospitals focus on making a positive impact in their communities. They prioritize collaboration, innovation and patient-centered care to uplift families and enhance wellbeing across the state.
Cleveland Clinic
The health system puts its employees first by creating a culture of compassion and collaboration, and providing an extensive benefits package that includes competitive salaries, shift differentials, a flexible work schedule, comprehensive health insurance, paid maternity and paternity leave, financial coaching, tuition reimbursement, a fitness subsidy and behavioral health support. Additionally, employees can connect with colleagues through the organization’s many employee resource groups to discuss personal and professional challenges.
In fact, the health system consistently scores above the industry average on its employee surveys. Additionally, Cleveland Clinic’s employee-led initiatives encourage innovation and empower employees to lead change. For example, it enables healthcare workers to earn scholarships for continuing education in fields like nurse anesthetists and nurse practitioners. This is one of the ways it helps employees find more meaning in their jobs. This, in turn, enables the health system to provide better quality care for its patients.
5. Innovation
North Carolina hospitals are pioneers in the field of medical research, advancing treatment outcomes and enhancing healthcare for communities statewide. Their dedication to excellence in patient care, medical research and community health initiatives uplifts families and communities throughout the state.
When a hospital offers a comprehensive set of employment benefits, employees are more likely to stay engaged and satisfied with their workplace. In addition to competitive pay and perks, many top hospitals also invest in the latest technology and training tools that make them leaders in their specialty areas.
For example, Gaston Memorial Hospital in Gastonia, NC, uses information technology to track and decrease sepsis, which kills an estimated 90,000 Americans each year. Jan Mathews, director of clinical performance at the hospital, says data tracking is essential to making sure staff follow best practices to prevent sepsis-related deaths.
Similarly, Novant Health is committed to education and professional development, offering residency and fellowship programs that cultivate clinical expertise in pathology. The system also focuses on employee satisfaction, providing opportunities for advancement, flexible schedules and a strong culture of teamwork that makes it the top place to work in North Carolina, according to Forbes magazine.